We offer help in a variety of ways to suit you:


We’ve collected the most commonly asked questions by parents and young people. There are often many people experiencing the same issues and you may be able to find the answers you are looking for before contacting us.

Ask Us Helpline

We offer impartial advice and signposting to help you to find the answers you need to navigate any issues you might be facing via our free helpline.

Opening Hours:

  Morning Afternoon
Monday 09:00 14:00 Closed Closed
Tuesday 09:00 14:00 Closed Closed
Wednesday Closed Closed 13:00 17:00
Thursday 09:00 14:00 Closed Closed
Friday 09:00 14:00 Closed Closed

The Local Offer

In both the city and the county the Local Offer websites pull together details of special needs services in education, health and social care in one place. They are a one-stop shop for everything parents or carers need to know and every SEND service they might need to access. For Nottingham City, please visit Ask LION and for Nottinghamshire, visit Nottinghamshire Help Yourself.

Useful Links

Here you will find links to other services and groups who may be able to help and support you.

Our Resources

We have a range of downloadable guides and leaflets covering a range of topics.

Jargon Buster

Whether you’re new to disability or not, it can be easy to be overwhelmed by the abbreviations and technical wording used by professionals when talking about your child. We explain it all on our jargon buster page here.


The Children's Disability Register

The Children’s Disability Register is a secure database of children and young people with disabilities up to the age of 25 who live in Nottingham or Nottinghamshire, or who have their home base here. The Children Act 1989 requires all local authorities to maintain a register of disabled children.  The information that you provide is then used by the authority to plan, monitor and develop appropriate facilities and services for disabled children and their families.

Registration is entirely voluntary, but this is a useful opportunity for you to let the authority know about your needs and the services that would be of use to you.

More information.

Children’s Disability Register

Add your child to the Nottingham City or Nottinghamshire County Children's Disability Registers

Support and Advice for the New School Year

Managing the transition between schools.

Crafting and Baking Ideas

Yummy and fun ideas for thinsg to do during school holidays and weekends

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