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The Ask Us website is designed with your needs in mind. That means that you can use accessibility programs which alter the size of writing or reads words aloud. If you have any questions about the accessibility of this website, please get in touch.



We've added ReachDeck to our website, please see the video below for information on how to use it. 



How to get subtitle on YouYube videos

Navigate to a YouTube video or pick one from this website. To see if a video has subtitles, play the video and click the icon that resembles a box with "CC" in the bottom right corner for the video playback. If the video has subtitles, you will see them on screen. If it does not, you can select annotations in the same settings cog. This will automatically generate subtitles. They may not always be 100% accurate but will help you to understand the video a little better.

Slowing down and speeding up YouTube videos

Please watch this video to see how to change the speed of videos. 



Further tips to make using the website easier for you


Increasing Text Size

This site allows you to zoom in and out of the page, to make the content appear bigger on the screen. Most browsers will allow you to zoom into a page using a key combination of an 'action' and the '+' or '-' key (either next to backspace or on the numberpad). The 'action' button depends on the operating system.

Ctrl key and + to zoom in, or - to zoom out.

Apple Mac OSX
Apple Cmd key and + to zoom in, or - to zoom out.

Access Keys

Access Keys allow you access to move around the website using your keyboard, instead of using a mouse. The access keys available are:

SSkip navigation

HHome page

4Search page

9Contact us

Using the Access Keys

Different browsers use different key combinations with the Access Keys, please check the key combination that your browser uses below:


Internet Explorer (v6+)
Hold down [ Alt ] and tap the appropriate access key followed by the 'Enter' key.

Mozilla Firefox (v2+)
Hold down [Alt], [Shift] and tap the appropriate access key

Apple Mac OS-X

Hold down [Ctrl] [Alt] and tap the appropriate access key

Mozilla Firefox (v2+)
Hold down [Ctrl] [Alt] and tap the appropriate access key


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